Shipping policy

Shipping Policy

Processing time
Orders are processed within 1–2 business days after payment is confirmed. Orders placed on weekends or US public holidays are processed on the next business day.

Shipping time
Standard shipping (US): typically 3–7 business days.
Express shipping (US): typically 1–3 business days.

For most orders, we ship from US‑based warehouses so you can receive your items quickly. Actual delivery times may vary depending on your location, carrier volume, and external factors such as weather or carrier disruptions.

Shipping costs
Shipping costs are calculated at checkout based on your delivery address, order weight, and selected shipping method. Any applicable taxes, duties, or import fees will be shown at checkout where supported, or are the responsibility of the customer where not shown.

Tracking
You will receive a shipment confirmation email with a tracking number as soon as your order has shipped. Tracking information may take up to 24–48 hours to update after dispatch by the carrier.

Delays and lost packages
We are not responsible for delays caused by carriers, customs inspections, or events outside our control, but we will do our best to assist you in tracking and resolving delivery issues. If your order appears lost in transit, please contact us at info@techpulsegear.com with your order number and tracking information so we can help investigate with the carrier.